Licensing & Regulatory

Use this page to find state license and complaint submission information. Should you have any questions, please reach out to Paypool at 1-866-957-2455.

Paypool LLC holds a license under the laws of the State of Texas and by the state law is subject to regulatory oversight by the Texas Department of Banking. Any customer wishing to file a complaint against Paypool should contact Paypool directly at 1-866-957-2455. After first contacting Paypool, if you still have an unresolved complaint regarding the company’s money transmission, please direct your complaint to:

In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Blvd., Suite 300, Austin, TX 78705
Toll Free: 1 (877) 276-5554 / Fax: 1 (512) 475-1313
Send Email to: consumer.complaints@dob.texas.gov
Web Page: www.dob.texas.gov