Licensing & Regulatory

Use this page to find state license and complaint submission information. Should you have any questions, please reach out to Paypool at 1-866-957-2455.

Paypool LLC holds a license under the laws of the State of Texas and by the state law is subject to regulatory oversight by the Texas Department of Banking. Any Texas customer wishing to file a complaint against Paypool should contact Paypool directly at 1-866-957-2455. After first contacting Paypool, if you still have an unresolved complaint regarding the company’s money transmission, please direct your complaint to:

In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Blvd., Suite 300, Austin, TX 78705
Toll Free: 1 (877) 276-5554 / Fax: 1 (512) 475-1313
Send Email to: consumer.complaints@dob.texas.gov
Web Page: www.dob.texas.gov