Licensing & Regulatory

Use this page to find state licensing and contact information. Should you have any questions, please reach out to Paypool at 1-866-957-2455.

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Jurisdiction

Regulatory Agency

License Info

  • Alabama

    Alabama Securities Commission

    License # 616, Issued 9/27/2018

  • Alaska

    Department of Commerce, Community and Economic Development Division of Banking and Securities

    License # 11325, Issued 11/19/2018

    For Alaska Residents Only:

    If your issue is unresolved by Paypool LLC, phone number 1-866-957-2455, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

    Formal complaints must be in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

    Formal complaint forms may be submitted via:

    1. Fax:  907-465-1230
    2. Email:  msb_licensing@alaska.gov
    3. Mail:  Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807

    If you have questions regarding formal complaints, please call 907-465-2521

     

  • Arizona

    Arizona Department of Financial Institutions

    License # 947799, Issued 4/25/2018

  • Arkansas

    Arkansas Securities Department

    License # 113525, Issued 6/20/2018

  • Colorado

    Colorado Division of Banking

    License # N/A, Issued 8/16/2018

  • Delaware

    Office of the State Bank Commissioner

    License # 26531, Issued 6/22/2018

  • District of Columbia

    Department of Insurance, Securities and Banking

    License # MTR1572912, Issued 7/25/2017

  • FinCEN

    Financial Crimes Enforcement Network

    License # 31000135554640, Issued 10/24/18

  • Florida

    Florida Office of Financial Regulation

    License # FT230000213, Issued 12/12/2017

  • Georgia

    Georgia Department of Banking & Finance NDFI Division

    License # 61119, Issued 4/12/2018

  • Idaho

    Idaho Department of Finance Securities Bureau

    License # MTL - 0216, Issued 1/11/2018

  • Illinois

    Illinois Department of Financial and Professional Regulation Consumer Credit Section

    License # MT.0000310, Issued 2/2/2018

  • Iowa

    Iowa Division of Banking

    License # 2018-0073, Issued 8/7/2018

  • Kansas

    Office of the State Bank Commissioner Consumer and Mortgage Lending Division

    License # MT.0000134, Issued 6/28/2018

  • Kentucky

    Kentucky Department of Financial Institutions Non-Depository Division

    License # SC404494, Issued 7/12/2018

  • Maine

    Department of Professional & Financial Regulation Bureau of Consumer Credit Protection

    License # NMT1558715, Issued 5/7/2018

  • Michigan

    Department of Insurance and Financial Services Consumer Finance Section

    License # MT0021497, Issued 10/16/18

  • Minnesota

    Department of Commerce Financial Institutions Division

    License # MN-MT-1572912, Issued 6/15/18

  • Missouri

    Missouri Division of Finance

    License # MO-18-8228, Issued 12/11/2017

  • Nebraska

    Department of Banking and Finance

    License # N/A, Issued 1/30/2019

  • New Hampshire

    State of New Hampshire Banking Department Consumer Credit Division

    License # 22086-MT, Issued 9/28/2018

  • New Jersey

    New Jersey Department of Banking and Insurance Licensing Services Burea

    License # L070358 Reference No.: 1803480-C22, Issued 7/23/2018

  • New Mexico

    Financial Institutions Division Money Services Business Unit

    License # N/A, Issued 7/23/2018

  • NMLS

    Nationwide Multistate Licensing System

    License # 1572912

  • North Dakota

    North Dakota Department of Financial Institutions Consumer Division

    License # MT103297, Issued 6/28/2018

  • Ohio

    Ohio Division of Financial Institutions Money Transmitters

    License # N/A, Issued 8/10/2018

  • Oklahoma

    Oklahoma State Banking Department

    License # OKDOB001, Issued 11/1/2018

  • Oregon

    Oregon Division of Financial Regulation Licensing Section

    License # MTX-30199, Issued 3/15/2018

  • Rhode Island – Electronic Money Transfers

    Rhode Island Department of Business Regulation Division of Banking

    License # 20183679MT, Issued 11/14/2018

  • Rhode Island – Sales of Checks

    Rhode Island Department of Business Regulation Division of Banking

    License # 20183680SC, Issued 11/14/2018

  • South Carolina

    Office of the Attorney General Money Services Division

    License # N/A, Issued 10/22/2018

  • South Dakota

    South Dakota Division of Banking

    License # MT.2149, Issued 8/9/2018

  • Tennessee

    Tennessee Department of Financial Institutions Compliance Division

    License # 1572912, Issued 9/5/2018

  • Texas

    Texas Department of Banking

    License # 3150, Issued 1/8/2018

    Paypool LLC holds a license under the laws of the State of Texas and by the state law is subject to regulatory oversight by the Texas Department of Banking. Any Texas customer wishing to file a complaint against Paypool should contact Paypool directly at 1-866-957-2455. After first contacting Paypool, if you still have an unresolved complaint regarding the company’s money transmission, please direct your complaint to:

    In Person or U.S. Mail:
    Texas Department of Banking
    2601 North Lamar Blvd., Suite 300, Austin, TX 78705
    Toll Free: 1 (877) 276-5554 / Fax: 1 (512) 475-1313
    Send Email to: consumer.complaints@dob.texas.gov
    Web Page: www.dob.texas.gov

  • Utah

    Utah Department of Financial Institutions

    License # 156, Issued 4/27/2018

  • Vermont

    Vermont Department of Financial Regulation Banking Division

    License # 100-107, Issued 4/5/2018

  • Washington

    Washington State Department of Financial Institutions

    License # 550-MT-111996, Issued 7/17/2018